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Information Technology

Information Technology

The Division of Information Technology is responsible for providing a full spectrum of technology services to county departments, significantly enhancing operational efficiency and improving service delivery for Waukesha County's constituents. Key responsibilities include:

  • Infrastructure Management: Ensures the robust performance and reliability of the county's IT infrastructure.
  • Application Development and Support: Develops and maintains enterprise software solutions tailored to departmental needs.
  • Cybersecurity: Protects digital assets through rigorous security protocols.
  • User Support Services: Delivers technical assistance and training to empower county employees.
  • Data Management: Oversees database performance and security to ensure reliable information management.
  • IT Strategy and Planning: Aligns technology initiatives with county objectives through strategic planning.
  • Project Management: Coordinates and oversees IT projects, ensuring they are completed on time, within scope, and budget.

This division plays an essential role in leveraging technology to optimize government operations and public service delivery.

 

2023 IT Year in Review

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