IT Solutions Team

The Solutions team is tasked with comprehensive management and oversight of several critical IT areas to enhance the county’s digital landscape. Their responsibilities include:

Enterprise Data Management: Implement best practices for data governance, ensuring that data is effectively captured, stored, utilized, and maintained across various applications and platforms. This guarantees data integrity, consistency, accessibility, and supports accurate reporting, facilitating informed decision-making and efficient operations throughout the county.
Data Analytics: Utilizing advanced data analytics techniques, the team extracts actionable insights from vast amounts of data to inform strategy and operational decisions, enhancing the county's ability to respond to emerging trends and needs.
Custom Development: The team leads the development and customization of software solutions and web services tailored to the specific needs of county departments. This includes creating robust, scalable applications and a dynamic online presence to ensure that digital interactions are intuitive, engaging, and aligned with organizational goals.
End-User Experience: They focus on optimizing the user experience across all digital interfaces, ensuring that county employees and constituents have intuitive, reliable access to the technology and services they require.
Enterprise Content Management: The team manages content resources and workflows, ensuring information is organized, accessible, and secure, enhancing collaboration and efficiency throughout the county.
Interfaces and Integrations: They handle the design and management of interfaces and integrations between systems, ensuring seamless communication and interoperability across the county’s technology stack.

Through these efforts, the Solutions team plays a vital role in advancing Waukesha County’s technology capabilities, driving efficiency and enhancing service delivery for the benefit of employees and citizens alike.